Ms. Leblanc is a nurse and a respected veteran in the post-acute healthcare world, having long experience working for both CMS and leading home health and hospice agencies in New England.
Most recently she was Vice President at the Merrimack Valley Hospice, one of the region's most respected organizations, providing both residential and inpatient services. Merrimack's offerings include: skilled nursing care, pain control, symptom management, personal care, bereavement and supportive services and is one of only two hospice houses in the state licensed for pediatric care.
Prior to joining Merrimack Valley, Leblanc was Chief Operating Officer (COO) at Androscoggin Home Care & Hospice where she implemented the model for Maine’s first hospice house and developed the patient-centric M.O.D.E.L. Care quality initiative.
In seven years at the Center for Medicare Services, she was involved with quality initiatives, education and review throughout New England, including policy revisions for all medical reviews.
She will leverage her operational and regulatory experience to refine training, implementation and customer care and to inform the product development roadmap.