Case Studies
A software solution proven to help agencies succeed
Since adopting the HealthWyse software solution for home health, hospice and private duty, our clients have reported such impressive results as:
- 55% increase in annual revenue
- Savings of 98 hours per year per Clinician
- Decreased DSO by 49%
- Elimination of unauthorized visits
But there's more! Read these exciting success stories to see how HealthWyse has improved it's clients performance - and how it could improve your agency's performance, too.
Androscoggin Home Care & Hospice
Technology Offers Key in Helping Home Care Agency Meet 21st Century Challenges
Success for home care agencies has never seemed more difficult than in today’s challenging environment. With the uncertainty of health care reform looming, a recent 5.5% drop in Medicare rates, and a patient population needing more care as the acuity level rises, Androscoggin Home Care and Hospice (AHCH) in Lewiston, Maine knew that meeting its mission to offer top-notch care while ensuring fiscal responsibility would require a new arsenal of tools. As AHCH’s Chief Financial Officer, Kathy Applin, recalls, “We knew that some transformation would be required. So we set upon a journey that combined comprehensive planning, with the selection of a technology partner, and identifying key metrics to mark our progress.” With determination and focus, AHCH used technology to change its game.
Bethel VNA
Bethel, CT
Bethel VNA is a small, dedicated home care agency, based in Connecticut, serving approximately 600 patients with a core team of care providers (nurses, physical therapists, occupational therapists, speech therapists, social workers and aides). Founded over 75 years ago, the agency has stayed true to its mission which CEO Judy Malin describes as delivering, “kinder, gentler, skilled care”. It may come as a surprise then to some that this traditional New England agency with its almost exclusive focus on the human aspects of care delivery, decided in the year 2000, that technology was needed to streamline operations and to assist nurses with the intensive demands of charting and documentation. “The handwriting was at times illegible, and billing and reporting were growing more complex,” says Joyce Daly, Bethel business manager.
Caritas Home Care
Boston, MA
To achieve its bold vision of growth, Caritas management believed that technology was essential to providing operational efficiencies, timely management reporting, and communication capabilities in order to execute the plan. Enter HealthWyse – their chosen technology partner to help Caritas achieve its goals.
Home Health VNA
Lawrence, MA
For years, administrator Joan Hull dreamed of reaching 95% physician order return within a calendar month. Her agency, Home Health VNA, of Lawrence, Massachusetts, had never done better than the low 80’s. During the summer of 2002, the VNA hit 96% one month and 97% the next. Hull credits her point-of-care system from HealthWyse, of nearby Reading, for the achievement.
Norwell VNA
Boston, MA
At a time when nurses and other skilled home health caregivers are stretched thin to serve an aging population, these professionals are taking on a role most never expected – that of business person. With Medicare reimbursements now operating under a prospective payment system, the accuracy of patient assessments, case management, and medical record keeping drives not only patient outcomes, but also the financial health of the agencies providing the care. Today, data management skills in home healthcare must be in peak form, or clinicians risk setting off a chain reaction that could adversely impact their organizations.
